“Student loan counselor was very courteous. All of my questions were answered appropriately and it was a pleasant experience.”

“The service I received was needed and was happy I was helped by the person who called. She was patient, understanding, respectful and kind”

“The counselor helped to ensure that my student loans were manageable and did everything she could to make the process easier.”

“He was very nice, shared some laughs, respectful and really appreciated his call”

“I receive too many phone calls and too many emails about refinancing my loans. I opened the call with “is this for refinancing?” which is hostile, but for people in finance, you have to be or they’ll take a mile. Elizabeth handled my confrontation very well and set expectations from the start. Massive respect to that level of people skills.”

“This was an unexpected but timely call, and I appreciated the time Liz took to make sure I’m aware of the upcoming changes in student loans. She was even able and willing to answer a question I’ve wondered for a while but had not reached out to my servicer to ask. So thanks for the call, Liz, and thank you for this free service!”

“She was very caring and provided information to many questions that I had. She also provided information that I had concerns about. She was very knowledgeable about her job and gave me numbers that I will be able to get more information when the time comes for me to use them.”

“My counselor helped to provide information on my student loan, my options for repayment, and potential solutions to my questions.”

“the counselor was courteous and was thorough with explaining my payments. I feel a lot better after our conversation”

“She was super kind, encouraging, and patient with my questions! I felt like I had a friendship with her already, without ever having met her.”

“The person I spoke with was very informative. She really knows the ins and outs, she was absolutely helpful and I’m thankful for the call. She was pleasant on the phone and she should get some major kudos for the work she does. I received the impression that she genuinely cares and wants to help others.”

“Jennifer was amazing. She went through all the information I need for my student loans! It was the phone call I didn’t know I needed! Lol”

“He gave enough detail for anyone to understand with out it being overwhelming. Overall perfect!”

“Michael was polite and friendly from the start. He informed why he was calling and everything he said was clear and concise. I fully understand why he called and the VERY important information he shared regarding my student loans. Michael answered all my questions and provided me with the necessary next steps.”

“Noel was very knowledgeable and attentive. He helped me tremendously with things I didn’t even know I qualified for. He deserves some recognition for sure.”

“Cordial and and well organized, the conversation and information given was easily digestible and I’ve never had a more straightforward discussion about loans than the one I had here.”

“Student loan counselor was very courteous. All of my questions were answered appropriately and it was a pleasant experience.”

“The service I received was needed and was happy I was helped by the person who called. She was patient, understanding, respectful and kind”

“The counselor helped to ensure that my student loans were manageable and did everything she could to make the process easier.”

“He was very nice, shared some laughs, respectful and really appreciated his call”

“I receive too many phone calls and too many emails about refinancing my loans. I opened the call with “is this for refinancing?” which is hostile, but for people in finance, you have to be or they’ll take a mile. Elizabeth handled my confrontation very well and set expectations from the start. Massive respect to that level of people skills.”

“This was an unexpected but timely call, and I appreciated the time Liz took to make sure I’m aware of the upcoming changes in student loans. She was even able and willing to answer a question I’ve wondered for a while but had not reached out to my servicer to ask. So thanks for the call, Liz, and thank you for this free service!”

“She was very caring and provided information to many questions that I had. She also provided information that I had concerns about. She was very knowledgeable about her job and gave me numbers that I will be able to get more information when the time comes for me to use them.”

“My counselor helped to provide information on my student loan, my options for repayment, and potential solutions to my questions.”

“the counselor was courteous and was thorough with explaining my payments. I feel a lot better after our conversation”

“She was super kind, encouraging, and patient with my questions! I felt like I had a friendship with her already, without ever having met her.”

“The person I spoke with was very informative. She really knows the ins and outs, she was absolutely helpful and I’m thankful for the call. She was pleasant on the phone and she should get some major kudos for the work she does. I received the impression that she genuinely cares and wants to help others.”

“Jennifer was amazing. She went through all the information I need for my student loans! It was the phone call I didn’t know I needed! Lol”

“He gave enough detail for anyone to understand with out it being overwhelming. Overall perfect!”

“Michael was polite and friendly from the start. He informed why he was calling and everything he said was clear and concise. I fully understand why he called and the VERY important information he shared regarding my student loans. Michael answered all my questions and provided me with the necessary next steps.”

“Noel was very knowledgeable and attentive. He helped me tremendously with things I didn’t even know I qualified for. He deserves some recognition for sure.”

“Cordial and and well organized, the conversation and information given was easily digestible and I’ve never had a more straightforward discussion about loans than the one I had here.”