About Us

Unbeatable Technology Delivered with a Human Touch

ION is a revolutionary EdTech company offering student loan servicing, default management, and enrollment support to higher education. ION operates as a third-party servicer for Federal student loan repayment complete with online repayment tools and live counseling. ION also provides student loan repayment benefits to employers as a voluntary benefit designed to increase recruitment and retention.

Our Mission is to Make Life Easier for Students and Employees

To serve institutions of higher education and help their students succeed by guiding them through enrollment to employment. To give employers voluntary financial wellness benefits proven to help recruit and retain top talent.

Products and Services

Trusted by organizations across the country, ION delivers unbeatable technology with a human touch.

Student Loan Counseling

Expert counselors help borrowers throughout the student loan repayment lifecycle.

SELF-SERVICE REPAYMENT TOOLS

Online portal to help borrowers find sustainable repayment plans.

ENROLLMENT SERVICES

Student inquiry and lead management services to help colleges and universities grow their enrollment.

EMPLOYER BENEFITS

Voluntary financial wellness benefits to help employers recruit and retain top talent.

STUDENT LOAN CONTRIBUTIONS

Customizable employer contributions to help employees pay down student loan debt.

DEFAULT MANAGEMENT

Counseling and online tools to help students manage their student loan repayment.

We’re all human here.

ION delivers unbeatable technology with a human touch. We believe that diversity is a key driver of innovation and success.

We are committed to building a company culture that embraces and celebrates the unique perspectives, backgrounds, and experiences of all our employees, customers, and partners so that everyone can thrive.