About Us
Unbeatable Technology Delivered with a Human Touch
ION is a revolutionary EdTech company offering student loan servicing, default management, and enrollment support to higher education. ION operates as a third-party servicer for Federal student loan repayment complete with online repayment tools and live counseling. ION also provides student loan repayment benefits to employers as a voluntary benefit designed to increase recruitment and retention.
Our Mission is to Make Life Easier for Students and Employees
To serve institutions of higher education and help their students succeed by guiding them through enrollment to employment. To give employers voluntary financial wellness benefits proven to help recruit and retain top talent.

Products and Services
Trusted by organizations across the country, ION delivers unbeatable technology with a human touch.

Student Loan Counseling
Expert counselors help borrowers throughout the student loan repayment lifecycle.

SELF-SERVICE REPAYMENT TOOLS
Online portal to help borrowers find sustainable repayment plans.

ENROLLMENT SERVICES
Student inquiry and lead management services to help colleges and universities grow their enrollment.

EMPLOYER BENEFITS
Voluntary financial wellness benefits to help employers recruit and retain top talent.

STUDENT LOAN CONTRIBUTIONS
Customizable employer contributions to help employees pay down student loan debt.

DEFAULT MANAGEMENT
Counseling and online tools to help students manage their student loan repayment.
We’re all human here.
ION delivers unbeatable technology with a human touch. We believe that diversity is a key driver of innovation and success.
We are committed to building a company culture that embraces and celebrates the unique perspectives, backgrounds, and experiences of all our employees, customers, and partners so that everyone can thrive.
Our Human Leaders

Balaji "Raj" Rajan
Founder & CEO

Maureen Peterson
President & COO

Brent Givens
Senior Vice President

Jason Shreeram
SVP, Sales & Marketing

Mark Rowland
Head of Innovation

Joe Buscaino
Head of People

Leticia Steele
Head of Administration

Julie Brown
Head of Compliance