FAQs.

What is IonTuition?

IonTuition is an online student loan management platform that helps you make, and act on, smart borrowing and repayment choices. As an IonTuition user, you get access to one or more of our modules:

 

  • IonManage: Student loan management, expert counselor support, repayment calculators, and payment plan pre-qualification
  • IonPay: Student loan repayment assistance via employer contributions and voluntary payroll deduction
  • IonRefinance: Refinancing qualifications and exclusive offers from multiple lenders
  • IonMatch: College selection based on program offerings, admittance requirements, and expected graduate ROI
  • IonLearn: Student loan repayment reference material covering topics such as consolidation, forgiveness, postponement, default, and more
  • IonPerks: Exclusive deals at retailers and services both locally and across the U.S.
Who partners with IonTuition?
We work with businesses and institutions throughout the U.S. to provide our tools to their students, employees and members.
Why should I use IonTuition?
IonTuition helps you find ways to save money on monthly payments, pay down your student loans faster, and make the most of your investment in education. Having on-demand access to a team of student loan experts is incredibly helpful when you have questions about your student loan options.
How do I set up an IonTuition account?
For users: To access IonTuition provided by your employer, school, or membership organization, click “Get IonTuition” and select “User Sign Up.” We will match you with your organization during the account creation process. It only takes a minute.

For employers: You can create your administrator’s account online and subscribe to IonTuition for your entire organization. Simply click “For Employers” in the top navigation. We’ll walk you through the entire account creation and implementation process.

How can I get my organization to partner with IonTuition?
IonTuition partners with employers, schools, and membership organizations.

Employers use IonTuition as a tool to attract and retain talent by offering student loan repayment assistance. Employers can sign up, pay, and implement entirely online by clicking “For Employers.”

Schools use IonTuition to help students manage their student loan repayments to reduce delinquency and default. Request a demo if your school is interested in partnering with IonTuition.

Other organizations use IonTuition to offer their members robust student loan management benefits. Partner with IonTuition today.

How much does IonTuition cost?
IonTuition offers fixed, annual pricing based on the number of eligible users. Visit our pricing page for more details.
Does IonTuition work on mobile devices?
Yes! You can log in to our responsive site from any mobile device with an active internet connection and web browser. We also provide native mobile apps for iOS and Android.
Is my personal information secure on IonTuition?
Yes, we use bank-level security and industry-leading data protection practices to ensure the security of our users’ personal information.

To learn more, check out our privacy & security.

What if I forgot my password?
For users: Visit the Forgot Password page to reset your password.

For administrators: Visit the Reset Your Password page.

Can I make student loan payments on IonTuition?
Yes, if your employer has opted to provide contributions and/or voluntary payroll deductions through IonPay! Log in to learn more.
Can I consolidate my student loans on IonTuition?
Student loan consolidation must be done through your federal servicer, but we can help you decide whether it’s the right choice for you. Log in and try out our repayment calculators to see what options you have available.
Can I take out new student loans through IonTuition?
IonTuition is not a lender. We help you manage your existing federal and private student loans.